• Orders are processed within 1–2 business days.

• UK Orders:
• Standard Shipping: 3–5 business days
• Express Shipping: 1–2 business days
• International Orders:
• Delivery times vary by country (typically 7–21 business days)

• Calculated at checkout based on your location.
• Free shipping may apply on UK orders over £40 and international orders over £100.
Tracking:
• You’ll receive a tracking number once your order ships.

• International orders may be subject to customs fees or import taxes. These are the responsibility of the customer.

We want you to love your Letty Beauty products, but if you’re not completely satisfied, we make returns easy.
Return Window:
• Returns accepted within 30 days of delivery.
Eligibility:
• Items must be unused, unopened, or in their original packaging.
• Non-returnable items: For hygiene reasons, opened lipsticks, lip glosses, and skincare products cannot be returned.

1. Contact our Customer Care team .
2. Follow the instructions we provide for returning your item.
3. Ship the item back using the method provided.

• Refunds are processed within 5–7 business days after we receive your return.
• Exchanges can be made for a different product or shade, subject to availability.

• Return shipping may apply, unless the item was defective or sent in error.
• For international returns, customers are responsible for shipping costs.